{"id":30,"date":"2024-03-18T10:49:58","date_gmt":"2024-03-18T09:49:58","guid":{"rendered":"https:\/\/sirpetershop.com\/?page_id=30"},"modified":"2025-03-03T18:51:09","modified_gmt":"2025-03-03T17:51:09","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/sirpetershop.com\/fr\/reembolso_devoluciones\/","title":{"rendered":"Pol\u00edtica de env\u00edos, devoluciones y reembolsos"},"content":{"rendered":"<h3>\u00c0 QUI VOUS ACHETEZ<\/h3>\n<p><\/p>\n<p>Sirpeterstore.com est g\u00e9r\u00e9 par :<\/p>\n<p><\/p>\n<p>Oui Sir Entertainment, SL avec CIF B5651825<\/p>\n<p>C\/ De San Joaquin, 6 &#8211; 1\u00ba Ext<\/p>\n<p>28004Madrid.<\/p>\n<p>T\u00e9l. +34 613 944 042.<\/p>\n<p>Courriel\u00a0: info@sirpertershop.com<\/p>\n<p><\/p>\n<p>Inscrite au registre du commerce de Madrid le 02\/11\/2023 avec les donn\u00e9es d&#039;enregistrement suivantes : T 45934, F 72, S 8, HM 807218, I\/A 1.<\/p>\n<h3>&nbsp;<\/h3>\n<h3>garantie<\/h3>\n<p><\/p>\n<p>Sirpeterstore.com offre une garantie de 3 ans sur tous ses produits.<\/p>\n<p><\/p>\n<ul><\/ul>\n<p><!-- \/wp:post-content --><!-- wp:paragraph --><\/p>\n<h3>Retour<\/h3>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Pour effectuer un retour parce que vous constatez un d\u00e9faut sur le produit ou parce que vous n&#039;en voulez tout simplement plus, tant que l&#039;article n&#039;a pas \u00e9t\u00e9 ouvert ou descell\u00e9, vous disposerez de 14 jours calendaires pour vous le retourner sans frais.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Vous pouvez demander un \u00e9change ou un retour via le formulaire de contact en indiquant votre nom, votre num\u00e9ro de commande et le motif du retour.<\/p>\n<p><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><b>produits intimes<br><\/b><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Pour des raisons d&#039;hygi\u00e8ne, la plupart de nos produits ne peuvent \u00eatre retourn\u00e9s une fois descell\u00e9s, \u00e0 l&#039;exception de ceux qui ne sont pas consid\u00e9r\u00e9s comme des \u00ab articles intimes \u00bb. Ces produits comportent le label \u00ab articles intimes \u00bb sur la fiche produit.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<h3>Changements<\/h3>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Tous les produits b\u00e9n\u00e9ficient d&#039;une garantie contre tout d\u00e9faut de fabrication. Si vous d\u00e9tectez un probl\u00e8me, veuillez nous contacter via le formulaire de contact en indiquant le num\u00e9ro de commande et le produit.<\/p>\n<p><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<h3>Co\u00fbts de d\u00e9concentration<\/h3>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Conform\u00e9ment \u00e0 la r\u00e9glementation en vigueur dans l&#039;Union Europ\u00e9enne, les frais d&#039;\u00e9change et de retour sont pris en charge en cas d&#039;utilisation de la garantie. Si vous faites usage du droit de r\u00e9tractation et retournez le produit sans aucune cause imputable \u00e0 sirpetershop.com, les frais de retour seront d\u00e9duits de votre paiement, apr\u00e8s notification du montant.<\/p>\n<p><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><\/p>\n<h3>D\u00e9lais de livraison<\/h3>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Les commandes sont exp\u00e9di\u00e9es par transport express. Le d\u00e9lai de pr\u00e9paration des commandes n&#039;est que d&#039;une journ\u00e9e. Toutes les commandes re\u00e7ues avant 12h00 seront exp\u00e9di\u00e9es le jour m\u00eame et celles re\u00e7ues plus tard le jour ouvrable suivant (du lundi au vendredi). Vous pouvez prendre les d\u00e9lais de livraison suivants comme r\u00e9f\u00e9rence approximative\u00a0:<\/p>\n<ul>\n<li>Espagne p\u00e9ninsulaire : 24\/48 heures.<\/li>\n<li>Espagne insulaire : 48\/72 heures.<\/li>\n<li>Reste de l&#039;UE : 4-5 jours.<\/li>\n<li>Reste du monde : 8-15 jours.<\/li>\n<\/ul>\n<p>Ces d\u00e9lais sont approximatifs et ne doivent \u00eatre pris qu\u2019\u00e0 titre de r\u00e9f\u00e9rence.<\/p>\n<p><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<h3>Livraisons internationales<\/h3>\nTous les produits exp\u00e9di\u00e9s \u00e0 l&#039;international sont exp\u00e9di\u00e9s avec une d\u00e9claration en douane. Si votre pays exige le paiement des droits sur les exp\u00e9ditions entrantes, il est de votre responsabilit\u00e9 de payer tous les droits ou taxes dus \u00e0 la r\u00e9ception. Sirpetershop.com n&#039;est pas responsable du paiement des droits ou taxes d&#039;importation et ne remboursera pas automatiquement les commandes retourn\u00e9es pour non-paiement des droits ou taxes.\n&nbsp;\n<h3>Elle a besoin d&#039;aide?<\/h3>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Si vous avez des questions, vous pouvez nous contacter par email info@sirpetershop.com ou via le formulaire de contact. Nous vous aiderons dans les plus brefs d\u00e9lais.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n&nbsp;\n&nbsp;\n<p dir=\"auto\">\n<\/p><p dir=\"auto\">\n<\/p>","protected":false},"excerpt":{"rendered":"<p>A QUIEN COMPRAS Sirpeterstore.com est\u00e1 gestionado por: Yes Sir Entertainment, S.L. con C.I.F. B5651825 C\/ De San Joaquin, 6 &#8211; 1\u00ba Ext 28004 Madrid. Tel. +34 613 944 042. Email: info@sirpertershop.com Inscrita en el registro mercantil de Madrid en fecha 2.11.2023 con los siguientes datos registrales: T 45934 , F 72, S 8, H M [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-30","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/sirpetershop.com\/fr\/wp-json\/wp\/v2\/pages\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sirpetershop.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sirpetershop.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sirpetershop.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sirpetershop.com\/fr\/wp-json\/wp\/v2\/comments?post=30"}],"version-history":[{"count":25,"href":"https:\/\/sirpetershop.com\/fr\/wp-json\/wp\/v2\/pages\/30\/revisions"}],"predecessor-version":[{"id":8553,"href":"https:\/\/sirpetershop.com\/fr\/wp-json\/wp\/v2\/pages\/30\/revisions\/8553"}],"wp:attachment":[{"href":"https:\/\/sirpetershop.com\/fr\/wp-json\/wp\/v2\/media?parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}